As a holistic studio and shop we are committed to providing you with the best in specialist natural brands. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a back-order or a full refund. If for any reason we are unable to dispatch your order we will notify you within 2 business days. If you decide on a refund we are unable to honour the Free Shipping if your order falls under $90.